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BlackLine

BlackLine

Overview

What is BlackLine?

BlackLine automates the the processes required to finalize periodic closing of the books. Beyond close/reconciliation management the product includes capabilities to enhance the management and control of financial processes throughout the accounting cycle.In October 2020, BlackLine acquired Rimilia, an AR…

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Recent Reviews

BlackLine Review

9 out of 10
March 31, 2024
Incentivized
We use BlackLine for Journal Entry and Reconciliation approvals within our organization. I am a part of the Internal Controls team, so our …
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amazing we want more

10 out of 10
March 28, 2024
I use BlackLine (BL) for reconciliations - in my case I cannot integrate the tool for credit cards recs with BL for some reason. I would …
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Excellent Product!

9 out of 10
October 22, 2023
BlackLine will allow us to more efficiently and effectively complete account reconciliations. We will be able to more readily analyze our …
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Goes Beyond

9 out of 10
October 21, 2023
BlackLine helps Carlisle Companies automate financial close processes across a disparate Finance and IT landscape. It gives us better …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 5 features
  • Multi-currency management (28)
    8.9
    89%
  • Customizable Workflows (35)
    8.9
    89%
  • Detailed Audit Trails (51)
    8.6
    86%
  • Journal entries and reports (41)
    8.4
    84%

Reviewer Pros & Cons

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Pricing

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What is BlackLine?

BlackLine automates the the processes required to finalize periodic closing of the books. Beyond close/reconciliation management the product includes capabilities to enhance the management and control of financial processes throughout the accounting cycle. In October 2020, BlackLine acquired…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Budgyt?

Budgyt is a platform made to simplify business budgeting. With built-in functions designed for data integrity, team collaboration, and scenario planning & analysis, Budgyt is presented as an optimized budgeting experience that rids users of complex, error-prone spreadsheets and the time-consuming…

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Features

Consolidation and Close

Consolidation of data from multiple entities with currency management, reporting and audit trails.

8.5
Avg 8.4
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Product Details

What is BlackLine?

BlackLine automates the the processes required to finalize periodic closing of the books. Beyond close/reconciliation management the product includes capabilities to enhance the management and control of financial processes throughout the accounting cycle.

In October 2020, BlackLine acquired Rimilia, an AR automation solution. Rimilia's capabilities are now part of the BlackLine platform.

BlackLine Features

Consolidation and Close Features

  • Supported: Financial data consolidation
  • Supported: Journal entries and reports
  • Supported: Multi-currency management
  • Supported: Detailed Audit Trails
  • Supported: Reconciliation Automation
  • Supported: Close Checklist
  • Supported: Customizable Workflows

Additional Features

  • Supported: Intercompany Non-Trade
  • Supported: Intercompany Balance & Resolve
  • Supported: Intercompany Net & Settle
  • Supported: Compliance
  • Supported: Financial Reporting Analytics

BlackLine Videos

BlackLine Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Reviewers rate Multi-currency management and Customizable Workflows highest, with a score of 8.9.

The most common users of BlackLine are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(319)

Attribute Ratings

Reviews

(1-25 of 31)
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Score 10 out of 10
Vetted Review
Verified User
BlackLine has been a lifesaver for my finance team. There was some job transitioning after we had completed our setup, as two employees moved out of state. With a completely manual close process, we were at a 7+ day close. With two people gone, and no replacement for them provided, we were able to continue our close process with no hiccups, and even lowering the close to 4.5 days with the assistance of our BlackLine products. We use tasks to keep up with the differing tasks (monthly, quarterly, yearly, etc.). We use journal entries and are loving the separation of duties and audit trail it provides. We use reconciliations, which has changed my world, as I have over 300 recs a month to complete. With our account setups, it is not only able to reconcile the accounts that had no account activity for me to review, but it's also able to process my recurring and amortization items for me. We recently started using the matching feature and it has changed our 2-day cash reconciliation to a couple of hours. It worked so well, we implemented it at our foreign locations as well.
  • Reconciliations can be set up in many different ways, however you need, and is very easy to use.
  • Tasks have made it so we always know where we are at as individuals and as a team. If someone is behind, we can view that, and someone can jump in and assist when necessary. A very team-friendly addition.
  • The journal entries function is a great process as there is a definite separation of duties and an audit trail that cannot be edited, which can be provided upon request. When it can be set up to automatically "speak" to your accounting system, the process is even better as there is limited manual touching.
  • I have not found the customer community to be as helpful as we were told it would be.
  • When setting up our Matching abilities, we did not have a team big enough to have one or two people 100% focused on that set up and it took longer than we anticipated because of that. It was understandably upsetting/frustrating for the BlackLine set-up team, but it should have been something they were aware of as it was explained that we had limited staff and could not give 100% to this project until it was complete. We were able to give them a small amount of time each week.
  • Deleting/removing tasks or duplicate reconciliation accounts is not always easy to do, and requires someone with quite a bit of knowledge of the admin side to walk someone through it.
BlackLine has worked well for our companies, as we have a very old ERP system that is limited to what can be done within the system. Everything was done manually through Excel and binders to keep everything together, and each location had their own way of closing, so there was no consistency. It took longer to complete our close, and it created opportunities for a lack of separation of duties within the process. BlackLine has everything in one place, easy viewing of past months, strict separation of duties implemented (based on your specifications,) easy viewing for an auditor to get everything they need without a lot of hands on from the team, and works the same across all of our global locations, but in their local language and currency. BlackLine may not be a huge assist to those that have ERP systems that can handle doing the Recs, the JE's, the approvals, etc., all within its own system, as long as every location is on the same system. If they are all on different accounting systems, BlackLine can assist in providing consistency across all accounting locations, so processes can be the same no matter where they are located.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use BlackLine for Account Reconciliations and Close Task Management
  • Automation
  • Audit Trail
  • Documentation
  • Better response time on support tickets
BlackLine is suited for automating mundane tasks and streamlining processes. For example I used to have to manually tie out Excel balance sheet recs to the TB. It was time consuming but necessary to ensure we were within our controls. Now with BlackLine we don't have to do the tie out as it's all automated with the system. Also if a rec is certified but the balance changes after the system will automatically notify the preparer which prevents us from having a higher risk of unreconciled balances.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are excited at the opportunities we have to implement BlackLine's Account Rec and Task Modules as a part of initial implementation as well as pursue future opportunities like Smart Close and FR Analytics. Our team is expecting to significantly reduce manual effort so we can repurpose our team to focus on improving our deliverables as a finance function and focus on more value-added analysis work.
  • Scalability to be able to start small and then continue to expand the use of BlackLine with additional modules
  • The implementation process is smooth and it is nice to have dedicated support throughout the process
  • Customer focus of hearing what users want to see for future products
  • It is a bit daunting to implement at first
  • Change management with internal Finance teams
BlackLine is well suited for the journal entry, accounting rec, and close process. It aims to simplify and reduce manual effort.
September 14, 2023

Great Solution

Score 9 out of 10
Vetted Review
Verified User
We implemented BlackLine as part of our Finance Transformation process. It gave us great visibility not only of the month end close process, but the day-to-day accounting functions as well. We were able to reduce time to close and save hours of manual work and spreadsheets. We currently utilize the Reconciliations, Tasks and Matchin modules, but with the help of the Optimization team, we were able to automate AT and Fixed Assets Rollforward reconciliations. Great company
  • Reconciliations
  • Customer Service
  • Listen to clients
  • Access customer instances to analyze data and suggest improvements more often
  • Reach out to customers on a regular basis to check on their pain points using BlackLine.
BlackLine is a great solution for your Accounting close process needs. It is very easy to us for your month-end reconciliation and documentation of tasks. It has great technology to support transaction matching and journal entries. It has capabilities to help with your intercompany accounting processes and financial reporting. If an onboarding is well-thought from the very start, it can be a very powerful solution. The challenge we have is how to utilize all that BlackLine has to offer when we already have an ERP system that offers some of these capabilities (like journal entries).
August 01, 2023

Finance from heart

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use for balance sheet reconciliation. It address internal control process. identifying any issue or error, reduces the manual work for reconciliation. Help in identifying the transactions.
  • Reconciliation
  • List detail of transaction
  • User friendly
  • It has streamlined various financial operation
  • Training
  • sending notification
  • two user access for same account
I think blackline can be suited for all types of business with a bit of modification. But it is well suited for any corporate or backend finance function. It can replace various excel manual processes. It will be difficult to use where technical like usage if accounting standard or taxation guidance is required or any law changes
July 10, 2023

Fast and Finance

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using it to post journals into our ERP. It helps us during closing time to reduce the time of the closing itself. We also use this to reconcile accounts, a great many of them. Lastly, on this list, we use it to store information about certain tasks we perform - and yes, that is the task management module. In summary, this is a cool tool which helps you close efficiently and fast. Also, the approval hierarchy is awesome and can be formed based on your needs. What is more, almost everything can be formed based on your needs. It is a very scalable one with handy perks to make your admin life easy as well. Last, but not least, the community is very great, you can find the information you are looking for there - in case you are stuck or just wondering about extra ways of using BlackLine.
  • Task Management
  • Journal Vouchers
  • Account Reconciliation
  • Community
  • Idea implementation
E.g. when you would like to design your own account recon ways - it can help with a great many perks. You can import accounts in various ways as well. There you have them rules to auto-certify, also the threshold is there for the same reason. Bulk review. Dual-level (and even more ;)) approval. Quickly to perform, easy to understand and oversee. Fast to review and, oh, there are the notes you can leave for one an other!

Idea implementation though is a bit of a hard nut to crack here - one needs to upload the idea on a very place called Product Ideas, where others can upvote those. The necessary minimum? I do not know. But some says, there were ideas implemented for free for all BL users... SO, I do believe them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use BlackLine for tasks, transaction matching, and reconciliations. BlackLine helped us improve period-end close flow and documentation. Our reconciliations are consistent across the company and many get picked up by auto-certification rules so we don't have to review and document each period. The reconciliations contain the necessary time and date stamps that our auditors look for to prove that dual review is happening in a timely manner. Probably the highest impact product we implemented was transaction matching for our bank activity. Our implementation consultant was extremely helpful and knowledgeable about setting up matching rules. These rules automatically match off transactions, so we only have to look at the exceptions. We were able to get an impressive match rate of 95%.
  • Bank Transaction Matching
  • Task Flow
  • Implementation Guidance
  • Account Manager Turnover High
BlackLine is particularly helpful for bank transaction matching. The auto-certification rules save us so much time versus manual matching. This has allowed our staff accountant more time to work on higher-level and more value-added tasks. The task management piece has also been very nice because we were able to set up task dependencies. This prevents an employee from signing off on a task until another necessary prior step is performed. It was a bit of a challenge to determine which templates to use for reconciliations because certain templates allow for accruable/prepaid items and others allow for list items that do not change. However, after this was explained in more detail, we were able to assign the right templates.
Chris Weaver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
BlackLine is a great solution to complement and enhance our SAP instance. We utilize account reconciliations, tasks, variance analysis, compliance, and journal entry models. A lot of these models are now tied to our month-end and year-end processes which have helped us close our books quickly and efficiently. When it comes to SOX audits, our BlackLine systems pose few issues due to the audit behavior nature that is engrained in the culture. I find it easy to satisfy my audits with BlackLine, and for that I am thankful!
  • User-friendly UI
  • Automation
  • Web login to connect anywhere, anytime
  • While UI is nice, it can be improved upon
  • Variance Analysis needs a revamp
  • More automation options
If you want to complement your ERP and enhance your close process, BlackLine is the choice. It has a bit of a learning curve initially, but once you relate the system to your use cases it is a powerful tool. The teams behind BlackLine are very friendly and love the product they service. This is a huge plus. Not to mention, many of the employees used to work outside of BlackLine while using/implementing BlackLine. This is great to hear how they used or molded the system for their business use so we can relate at times as a customer.
Score 10 out of 10
Vetted Review
Verified User
My company uses BlackLine for monthly and yearly reconciliations and tasks. It helps centralize all our needs vs. using several other software such as Google docs, box, etc. Everything is extremely user-friendly; the interface is easy to follow, and you are able to make notes on reconciliations and tasks, so whoever is approving can read it. BlackLine is pretty customizable per user, we use the matching feature for some of our reconciliations, and it has been a complete time saver.
  • Quick Customer Service Response Time
  • User-Friendly and easy to follow interface
  • Ability to see historical financial information
  • Custom Features per Users needs
  • Grouping Accounts when importing monthly GL balances can be kind of confusing
  • More Published Troubleshooting Documents
BlackLine has completely automated our monthly close processes and is extremely efficient. BlackLine has reconciliation templates already created for users but they also can be customized to different needs, which I think is super beneficial. We use their matching feature for some of our larger reconciliations, and it has seriously been a lifesaver. Their technical support is very helpful and typically responds before 24 hours.
December 22, 2022

My Review

Score 8 out of 10
Vetted Review
Verified User
Use Blackline during month-end closing for the account recon. Our whole entity is using the process in order to avoid paper filling and increase recon convenience. Also the recon history is much easier to find. Approval is also convenient if the manager is out of office. Blackline helps a lot
  • Show the account balance
  • Show the account owner
  • Group those account in same use
  • Search engine
  • Dashboard display
  • Report run
The recon system is very easy to use, while the report run and search engine is hard to find,also the file is hard to find. A little bit hard to manager grouped item. Also change the key account information is not that easy. Submit and approval is easy to find
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to faciliate account reconciliations, journal entry approvals and task management. Our various SAP systems automatically send account balances and journal entries to BlackLine. We can also manually import account reconciliations for our locations that are not on SAP.
  • Facilitates account reconciliation easily
  • Digitally stores data that is accessible from any computer
  • Customer support is excellent
  • Task Management is a bit clunky
  • Grouping journals (when using BlackLine as passive technology) is not really possible (i.e. when journals are initiated in SAP).
  • Full audit trail still missing
  • Creating new timeperiods must be done manually
For global companies with locations in various timezones/countries, having a central repository for Account reconciliations and journal approvals is vital.

I see it for an enterprise solution, small businesses may not really get the full benefit, the cost may exceed the benefits.
Stephanie Clevenger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Blackline to manage our account reconciliations, prepaid amortizations, some accruals, and some tasks. Blackline made tracking and managing our account reconciliation process much easier when we switched to remote work from home status. Having one trusted source for all of our reconciliations made our audits and SEC filings go swifter and easier. I personally like the function that allows the reconciliation submission and approval history along with all pertinent documents to be emailed directly from Blackline. This made my audit support response times significantly shorter.

We used the task function to manage the monthly close process for one of our divisions, it was very useful to have the audit trail of submissions and approvals for the various tasks done by remote employees. We are looking to roll out this capability to our full accounting group later this calendar year, to replace the various Excel spreadsheets were currently use.




  • acts as single source for audit trails
  • makes tracking status of outstanding items (tasks or recons) easy
  • gets rid of Excel sheets for prepaids and amortizable items
  • allows for the grouping of accounts as you need them beyond how your chart of charts has them grouped
  • their dashboards are a bit less than ideal
  • if you have many amortizable items in your recon looking up a specific one is not easy
  • also it is difficult to edit an amortizable item once it has been uploaded
I in fact recommended Blackline to a CFO at a med device start up because he was looking for something to "corral his month end JEs and recons". In a more remote work based world having a system like Blackline has gone from a nice to have to a must.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Blackline helps us maintain close efficiencies and find the gaps through the reporting analytics to help us achieve a faster and more accurate close. This also houses all of our reconciliations and approvals (time stamped). We currently use this mainly in the US but will be rolling it out internationally to all of our teams within the year.
  • Time-stamped reconciliation approvals.
  • API Interface with main accounting platform.
  • The ability to customize account structure (high priority, occurrence, etc.)
  • The platform can be hard to navigate.
  • The community help page is a bit difficult to find supporting docs.
  • Unless you add the additional reporting feature, the reports are pretty slim and not customizable.
Blackline has helped us become more efficient in our close and move us from a 5-day close to 3 days. It also allows us to maintain all of our close documents with time-stamped approvals in one spot across the organization. You will almost always have to buy additional features to get the full benefit of the software, for instance, the reporting package to get more insight into close metrics, etc.
Brandon Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This effective and next-generation AR automation platform unleashes our working capital and collects cash also orchestrates and automates accounts receivable and intercompany accounting processes. This efficient and effective platform improves our financial close accuracy by giving our accountants a streamlined way to check the accuracy and appropriateness of their balance sheets. Its account reconciliation features automate and streamline our reconciliation process to provide highly qualitative and accurate financial statements. We have been using this unified cloud solution in our accounting and finance department to automate our financial close. Above all, it is extremely important to our company.
  • Its big advantage is that it enables data sharing between products on the platform, by eliminating the need to move data across or through other platforms.
  • BlackLine provides a paperless accounting and financial process.
  • The best thing is that it prepares, documents, reviews, and approves monthly journal entries, account reconciliations, and other associated tasks automatically.
  • It performs reconciliations with operational efficiency.
  • One thing that I disliked is that It's hard to maintain a large number of tasks.
  • The process of creating custom reports is a little bit confusing.
It is well-suited for all types of enterprises and the financial services industry. I recommend this tool to every company due to many reasons like it manipulates false requests and restricts users to changing account balances. It offers centralized storage for reconciling items and supporting data by saving our money and time.
Jill Pieterse | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We started to work with BlackLine in 2019. Currently, we are using the Reconciliation and the Task module. For Reconciliations, we have users all over the globe. BlackLine has centralized our data, eliminating the use of Excel files and the need to send multiple emails back-and-forth for checking. Now everything can be found in one centralized place that is always up to date and where all necessary documents are stored. It’s easy to use, helps to decrease workload with auto-reconciliation rules while letting you focus on accounts that need it. The Task module helps standardize tasks, making sure nothing is forgotten and done at the appropriate time. We use it for monthly, quarterly, and annual tasks. BlackLine has clear overviews in Dashboards, very high-quality online training available at BlackLine University (available for all users), a very good support team and is continuously improving.
  • Auto-Certification to reduce workload
  • Segregation of duties - users cannot approve their own prepared recs
  • Excellent support team for any question you might have
  • High quality online training available for all users
  • Continuously improving
  • Dashboards refresh is a bit slow
  • The view at Accounts Group tab is the only one not customizable
  • When just starting in BlackLine, creating the correct access can be a bit confusing at first
Any company with a high volume of reconciliations would benefit from using BlackLine to decrease workload, improve visibility, and have a good audit trail.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
BlackLine is used by the entire accounting department. It solves several problems for our organization. BlackLine streamlines the month-end close process by essentially creating a to-do list of entries, a seamless approval process, and integration with our ERP system. It provides us with a platform to organize and explain balances in our accounts. We are now looking to implement the matching functionality to solve the problems of large data sets within Excel.
  • Journal entry module is a huge time saver during month end close. It keeps the team on task and integrates seamlessly with our ERP System.
  • Matching is a powerful tool that assists in reconciling large data sets.
  • The reconciliations module makes it incredibly easy to find the details needed to explain the balance sheet accounts.
  • BlackLine can be a bit slow during month end close.
  • The grid can be improved by allowing users to click anywhere in a row to select the item.
BlackLine is great for large companies that need to organize their accounting tasks and assign them to associates. It helps make getting through audit a breeze. It is also great for reconciling multiple and/or large data sets and freeing up associates from manual data manipulation. The cost may be prohibitive to smaller organizations.
July 03, 2021

BlackLine Review

Score 9 out of 10
Vetted Review
Verified User
It is being done by the whole finance department.
  • Ease of use - easy for a new user to pick up.
  • Standard templates make reviewing recs simple as you know what to expect with each rec.
  • BlackLine has a robust approval process and it allows you to live-time check the status of the reconciliation. Is it still being prepared? Or is it prepared and we are waiting on approval? Also, it tracks the date it is prepared, reviewed, approved, etc. so that you can go back and check that everything has been done within whatever you set deadlines are.
  • Homepage is a little bit wanting for more. But it has been improving since we have been using BlackLine the past year.
It is good for an entity with a lot of BS accounts and requires standard templates. Auditors appreciated our adoption to Blackline as it gives them an easy way to validate our internal controls around reconciliation deadlines. Auditors can also get access to Blackline so it saves us time from having to send them every rec at yearend.

Smaller organizations might not find Blackline as helpful as it might offer more than what they need.
Score 9 out of 10
Vetted Review
Verified User
BlackLine is being implemented for this client across all finance and accounting in all countries. The teams inherited extremely manual processes that BlackLine is helping to automate such as balance sheet auto-certifications. We just started implementing journals and looking forward to great automation there.
  • Auto-certification of balance sheet recs that makes sense to have no human involved.
  • Dashboard reporting of status at anytime.
  • Workflow for reviewal and approval.
  • Reporting is a bit cumbersome - should have more drop downs to help with selecting parameters.
  • Customizable auto-certifications for balance sheet recs.
Well suited when there aren't significant exceptions. Once you get into exceptions that may be more industry specific, the rules in BlackLine don't fit and there doesn't seem to be many customizable features.
Score 10 out of 10
Vetted Review
Verified User
We are currently using Reconciliations and Transaction Matching from Blackline. These help us to comply with SOX standards, reconcile many of our accounts automatically and eliminate many manual processes.
  • Transaction matching is the best part of Blackline because of its ability to be applied across many use cases. It can completely automate the bank reconciliation and intercompany reconciliation process eliminating the need for excel.
  • There is definitely a learning curve to this product and it requires quite a bit of training to get all the benefits. Once you have the training however, this tool is very powerful.
Bank reconciliations, intercompany, and fixed assets are some quick wins. Deferred revenue and accrual automation will take a bit longer but are doable in this system.
Greg Penkert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
UMC utilizes the Journals, Accounts, Tasks, and Transaction Matching products in Blackline. These products allow us to automate and make our close process more efficient. We have eliminated the manual process of documentation, review, and approval and have eliminated mounds of paper and shelves with binders. We have also given access to our external auditors which has made the audit process more efficient.
  • Utilize Tasks to document and ensure key control process are completed.
  • Access for external auditors to reduce time preparing schedules and providing supporting documentation.
  • Automates the preparation, documentation, review, and approval of monthly journal entries, account reconciliations, and other related tasks.
  • Assigning user access is a little confusing if have multiple entities.
Blackline was quick and easy to implement. UMC experienced an immediate improvement in reducing time spent on our monthly close process. Users were able to begin utilizing Blackline right away because of the ease of use. Accounting staff were excited about the impact that Blackline had on eliminating manual processes and the use of paper.
Score 9 out of 10
Vetted Review
Verified User
Blackline is being used across our whole organization. We are currently using it for account reconciliations, journal entries, and task tracking.
  • Automated journal entries
  • Visibility to completed and open tasks and reconciliations.
  • Amortization of prepaids.
  • Ability to link journals to recons automatically.
  • Matching/reporting capabilities.
Blackline is a great tool for centralizing reconciliations and tasks. It provides opportunities for automation and efficiencies that are easily implemented and maintained.
Alina J. Orriols | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are a global telecommunications company. We have over 200 entities, and I have implemented account reconciliations in about 50 of these entities. Prior to BlackLine, we had zero visibility in some entities as to whether they were even doing account reconciliations. And there was no evidence of reviews, no centralized place to store them, and no standards or internal controls. It was all done in Excel totally manually.
  • Maintain internal control so a preparer of a reconciliation cannot approve their own
  • Maintains history of a reconciliation, providing the "full story" of the account
  • Accessibility of BlackLine systems 24/7--I work in several time zones and we can all be on the same page
  • Creation of customized reports is still a bit confusing
  • Creation of dashboards is also still a bit confusing
I only have experience with account reconciliations. We bring in our data a bit differently than most entities--for example, I am unable to go to the sub-ledger level due to my multitude of ERPs and the need for IT resources to create this data flow. Account reconciliation works very well for a global entity, bringing visibility to all our entities. Before, if you wanted to know about an account, you had to know someone in the entity, write an email, have them send an Excel spreadsheet, etc. BlackLine does away with all of that by providing one place to see everything for all entities.
November 22, 2020

Awesome Product!

Catherine Swain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
BlackLine is being used for Account Reconciliations only currently but in the future, we will be using it for journal entries as well. Currently, anyone who prepares, reviews or audits account reconciliations will be using BlackLine.
  • Makes compliance easier.
  • Keeps up with whether reconciliations have been completed and if not how long.
  • Maybe confusing when first start using it.
BlackLine will ensure that the account reconciliations are prepared and reviewed timely based on the information in the setup. This has made auditing of the reconciliations much better and auditable.
November 20, 2020

BlackLine = Best in class

Score 8 out of 10
Vetted Review
Verified User
Incentivized
BlackLine is used by the Finance and Accounting department as a tool to help solve the lack of visibility and accountability around month-end closes, particularly in the close tasks and close reconciliation areas. Tasks keep everyone accountable for their own portions of month-end close, and gives visibility not only to their managers, but also the executives. Account reconciliations can be as simple or complex as you want to make it.
  • Depth of product/solution.
  • Great customer support.
  • Amazing audit support.
  • Pricing - best in class product comes with highest price tag.
  • Maintenance can be a bit much if there is no dedicated resource.
BlackLine is great, especially during this COVID era, where the need for a distributed, virtual close management process is imperative. The ability to leave notes on tasks or reconciliations, review those notes, and keep a close eye on the status of month-end close when not in the same room with everyone is key now more than ever.

If you are a small organization, or not wanting to move away from your paper backup documentation, BlackLine might not be for you.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently using BlackLine within our Accounting department, mostly for our close processes. The usage for our basic users seems to be relatively straight-forward. It only requires minimal training for our new basic users who use the Reconciliation and Tasks areas. The automated bank reconciliations seem to be a bit off, where the wrong items are cleared occasionally. We look forward to future updates to the software to correct such issues.
  • Ease of use.
  • Reliable user interface.
  • Quick customer service responses.
  • Automated reconciliations are a bit buggy.
It has helped our remote teams to stay on the same page during close. Overall, it makes the close communications more efficient as it keeps statuses in the same place. However, it may not be a great solution for automated reconciliations yet. We do experience several issues where it clears the wrong items in our bank recs, usually an item that was for the same amount as another.
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